Payment Policy

At Roomvely, we prioritize a simple, safe, and transparent shopping experience. By completing a purchase on our website, you agree to the terms outlined below.

1. Accepted Payment Methods

For your convenience, we accept a wide range of secure payment options, including:

  • Major Credit & Debit Cards: Visa, MasterCard, American Express, and Discover.

  • Digital Wallets: Shop Pay, Apple Pay, Google Pay, and PayPal.

  • Secure Processing: All transactions are processed securely, ensuring your financial data is never compromised.

2. Payment Security & Encryption

Your security is our top priority. We utilize industry-leading technology to protect your information:

  • SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your data during transmission.

  • PCI-DSS Compliance: Our payment processors meet the highest standards of the Payment Card Industry Data Security Standard.

  • Privacy: We do not store your full credit card information on our servers.

3. Currency & Taxes

  • Currency: All transactions are processed in U.S. Dollars (USD).

  • Taxes: Applicable sales taxes are calculated based on your shipping destination and will be clearly displayed at checkout.

4. Order Cancellations

You may cancel or modify your order before it enters the processing or shipping phase. Once processing begins or the item ships, cancellations are no longer possible. To request a change, contact us immediately at support@roomvely.store .

5. Failed Payments

If a payment is declined or fails to clear, your order will not be processed. We recommend trying an alternative payment method. Roomvely is not responsible for any shipping delays resulting from failed payment authorizations.

6. Refunds

All refunds are issued according to our Return & Refund Policy. Approved refunds are automatically credited back to your original payment method. Please allow up to 7 business days for the transaction to reflect on your bank statement.

7. Fraud Prevention

To protect our customers, we reserve the right to cancel or refuse any order that appears suspicious or unauthorized. In such cases, we may reach out to verify your identity before proceeding.

8. Chargebacks

We value our relationship with our buyers and aim to resolve any order, billing, or transaction issues directly. If you experience an unrecognized charge or processing error, please reach out to our support desk. We are fully committed to resolving your concerns promptly and transparently.

Contact Us for Payment Support