Shipping policy
At Roomvely, we strive to provide a transparent and reliable shipping experience. Please review our shipping details below.
1. Shipping Destinations
Currently, we ship exclusively within the United States. We do not offer international shipping at this time.
2. Order Processing & Cut-off Time
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Order Cut-off Time: 05:00 PM (EST) (Monday – Friday).
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Handling Time: 1–3 Business Days (Monday – Friday).
3. Shipping Rates & Transit Times
All delivery estimates are based on business days (Monday – Friday).
| Shipping Method | Transit Time | Shipping Cost |
| Standard Shipping | 4–6 Business Days | $4.99 |
Total Estimated Delivery Time: 5–9 Business Days (1–3 Business Days Handling + 4–6 Business Days Transit).
4. Shipping Carriers
We partner with trusted carriers to ensure your package arrives safely:
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USPS, FedEx, and UPS.
The carrier is automatically selected based on the delivery destination and package size.
5. Order Tracking
Once your order has shipped, you will receive an email confirmation with a tracking number. Please allow up to 24 hours for the tracking information to update on the carrier’s portal.
6. Address Accuracy
To ensure a perfect and timely delivery, please verify that your shipping address is completely accurate and up-to-date before finalizing checkout. If you notice an error after purchasing, contact us immediately at support@roomvely.store. If your package has not yet shipped, we will gladly update the delivery details for you at no extra cost..
7. Cancellations & Modifications
You may cancel or modify your order at any time before it enters the fulfillment and shipping phase. Once the order has been handed over to the carrier, it cannot be canceled.
8. Damaged or Missing Shipments
If your package arrives damaged or is lost in transit, please contact us at support@roomvely.store . Please include your order number and photos of the damaged item.
9. Prices & Currency
All prices are listed in United States Dollars (USD). Applicable sales taxes are calculated and displayed at checkout.
Contact Information
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Store Name: Roomvely
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Email: support@roomvely.store
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Phone: +1347-369-4973
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Live Chat: Available on our website
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Address: 3278 Kingsland Ave, Bronx, New York 10469, United States
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Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (EST)